Herne Consultants LimitedIT Management and Support

IT Management and Support

Herne ConsultantsHerne Consultants Profile in IT Management and Support
PROFILE:
Within IT we offer a very wide range of support from the very large Project (which includes IT Interim Management and database software development) to the very small (troubleshooting software problems, creating Microsoft Powerpoint presentations, customisation of software; creation of templates and add-ins).
Also covered are the various aspects involving Information Security and Disaster Recovery.

Depending on the Project, support will be by a Professional Manager, a Professional Project Manager, one of our Microsoft Certified Professionals or an experienced accredited IT advisor.

Philosophy
Philosophy:
IT is another area (like Finance) where a normal human being could sit in on a conversation between two "experts" and not understand a word. It is however very much a situation of "horses for courses" i.e. using the right resource for the right Project.   Our most successful interim IT Manager is a Professional Manager, not a professional IT person. Our best programmer is a full time "geek" who visits customers only when absolutely necessary, and even then it is essential that he is accompanied by an experienced translator!
We do understand IT jargon though, it is essential for us to be able to do so, and our Consultants participate in continuous development programmes to ensure they stay abreast of the latest developments.

We liked the following quote from IT Consultant magazine - Feb 2002 issue:

The difference between what an IT consultant and a Management consultant does has never been so hard to describe. It's difficult, if not impossible, to think of an instance in which a business change could happen with no technological input, just as it's hard to imagine a large scale IT system getting the go-ahead without some justification of it's value to the company.

Information Technology Achievements

Information Technology Achievements:

Interim IT Management Interim IT Management, both in the UK and Germany;
Hardware and Software consultancy Independent advice on the purchase and installation of computer hardware and software, for instance the selection of appropriate software for company wide standardisation. Successful implementation of update program matching needs of different sites / user types;
Project tracking software Designed and developed multi-project tracking system;
Financial modelling Financial modelling including preparation of detailed and technical business plans; preparation of budgets, cashflow forecasts, manuals and ad-hoc reports;
Sales software systems Designed, developed and implemented computerised Sales data, quotation and order processing systems;
project management information systems Provision of computerised project management information systems;
Car Insurance quotation software Project Management of the development of Car Insurance quotation software, both for internal (Call Centre) use and external use over the Internet, for a German Car insurance company;
Financial software Advice on choice and suitability of Financial software leading to full computerisation of accounts and financial analyses;
German accounting systems Setting up of computerised administration and accounts systems for the German subsidiary of a UK holding company;
ISO Reorganised procedures and documentation in view of TQM initiative, allowing subsequent qualification for BS5750;
training Designed and led in-house software and hardware training.
Networks Successful Network installation, management and administration of multi-site Novell networks. Including Network, E-Mail and scheduling communications for remote sites and travelling users (that takes us back a few years!);
Herne Studios

Almost ten years of Internet experience includes feasibility studies, Web site design and layout and Web page programming.
For further information on Web hosting, design and e-commerce visit our sister company Herne Studios.

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©2006 Herne Consultants - Last updated 10th July 2006